The most frequently asked question out there! But, unfortunately there’s no set time limit. We like to take our time and pride ourselves on the quality of our work – so while we would like to give you a rough estimate, each job is going to be different and we choose to prioritize quality over speed… But for comparison, deep cleaning a 3 Bedroom – 2 Bath home may take 5-6 hours.

We want our work to speak for itself. Depending on the size of the home and the amount of work required to clean, it will vary greatly. If you find us still scrubbing baseboards at 10pm – don’t hesitate to ask us to leave.

We have a strict policy for cancellations in less than 24 hours of the service appointment time frame. Our team works incredibly hard to ensure each client is taken care of. This requires careful planning days ahead and unfortunately last minute cancellations or rescheduling negatively impacts our cleaners and the company’s ability to provide you quality service in a coordinated manner. In an effort to provide  the highest quality of service to ALL our customers, you will be charged a small fee for last minute cancellations/rescheduling:

Cancellations in less than 24 hours of the service appointment will result in an automatic $75 cancellation fee.

Rescheduling appointments in less than 24 hours of the service appointment time will result in an automatic $50 rescheduling fee.

Visit our Service Policies page for more information.

We work off of 2-hour estimated time of arrival windows so that we can structure our day effectively. This allows us to get to the next client all while navigating traffic and many other variables that take a toll on our time throughout the day (for example: eating and breaks!).

If you book for an 8-10am appointment our team will notify you of an exact time they will arrive or will directly be there between that 8-10am (estimated).

Please feel free to reach out to us directly should you encounter any problems with this – procleans@cdrcleaners.com

Great question – Yes we are! We’re going to be keeping this answer nice and simple!

We do! However, this is a much more specialized service with very specific service areas. Please call us to see if we cover your area and we will schedule a specialist to perform an in-person walkthrough and provide a customized quote.

Call – (267) 314-8134
Email – procleans@cdrcleaners.com

Yes, baseboards are included in our Deep Cleaning service or can be added on as an extra to Standard Cleanings. Our cleaners will use soft microfiber towels to hand clean the baseboards around the home. They just keep on going and going and… going… and…

All of our cleaners have at least 2-3 years experience, and most have an average of 8+ years of experience. Each cleaner is carefully vetted and must past our strict test cleaning process. We are proud to say that our cleaners are the best of the best in the area!

Yes! We offer discounts on Monthly, Bi-Weekly, and Weekly cleaning frequencies.

Always check your email and our website for the latest coupon discounts!

Yes we do! Whatever your needs are, don’t hesitate to reach out directly to us and we’ll see what we can do – we strive to use our resources and accommodate everyone and all jobs.

We have an AMAZING redo policy! If you are not completely satisfied – notify us within 12 hours of the completion of your service and we’ll come back to redo any missed spots/areas completely free of charge, whenever you want!

Visit our Service Policies page for more information.